Terms of Use – Official Site

Unite Humanity, LLC Website Terms of Use

Acceptance of the Terms of Use

These terms of use are entered into by and between You and Unite Humanity, LLC (“Company,” “we,” or “us“). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms of Use“), govern your access to and use of https://theuniteapp.com, including any content, functionality, and services offered on or through https://theuniteapp.com, the affiliated app, and any other location controlled by the Company where a link to these Terms is provided (collectively, the “Website”), whether as a guest or a registered user.

Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at https://theuniteapp.com/privacy-policy/, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

This Website is offered and available to users who are eighteen (18) years of age or older, and reside in a country where it is legally permissible to access and use this site to its fullest extent. By using this Website, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions set out in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Website.

Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding on you.

Changes to these Terms will not retroactively modify the material price, cancellation terms, refund rights, or other purchase terms applicable to a transaction completed before the changes became effective, except as required by law or with your express agreement.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

You are responsible for both:

Making all arrangements necessary for you to have access to the Website.
Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy, found at https://theuniteapp.com/privacy-policy/, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
You may store files that are automatically cached by your Web browser for display enhancement purposes.
You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

Modify copies of any materials from this site.
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms of Use.
To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability.

Additionally, you agree not to:

Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
Use any device, software, or routine that interferes with the proper working of the Website.
Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempt to interfere with the proper working of the Website.

User Contributions

The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, Instagram (@the_unite_app) Twitter (@theuniteapp), YouTube (@uniteapp), and other interactive features (collectively, “Interactive Services“) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post“) content or materials (collectively, “User Contributions“) on or through the Website.

All User Contributions must comply with the Content Standards set out in these Terms of Use.

Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
All of your User Contributions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

Monitoring and Enforcement; Termination

The Company reserves the right to remove any content that it determines, in its sole discretion, is inconsistent with the community standards or intended use of the platform.

We have the right to:

Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for the Company.
Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we do not undertake to review all material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy, located at https://theuniteapp.com/privacy-policy/.
Be likely to deceive any person.
Promote any illegal activity, or advocate, promote, or assist any unlawful act.
Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

User Contributions must not contain pornographic content, explicit sexual acts, or full nudity including visible genitalia. Content intended to solicit sexual services or sexual encounters in an explicit or commercial manner is also prohibited.

User Interactions and Assumption of Risk

The Website and affiliated mobile application (collectively, the “Platform”) may facilitate introductions, messaging, Events, and other interactions between users, including interactions that occur outside the Platform.

The Company does not verify the identity, background, intentions, or conduct of users and does not conduct identity verification, criminal background checks, or other screenings unless expressly stated otherwise. The Company does not guarantee the accuracy of user profiles or represent that any user is who they claim to be.

You acknowledge that interacting with other users, whether online or offline, involves inherent risks, including misrepresentation, harassment, fraud, unwanted conduct, personal injury, or other loss or harm. The Company does not control, endorse, or assume responsibility for the identity, intentions, or conduct of any user.

You are solely responsible for your interactions with other users and for exercising appropriate judgment, caution, and safety when communicating with or meeting individuals through the Platform.

To the fullest extent permitted by applicable law, the Company shall not be responsible for any loss, injury, harm, or damages arising out of or related to interactions between users, whether those interactions occur on or off the Platform. Nothing in this section limits any liability that cannot lawfully be excluded or limited.

No Guarantee of Matches or Personal Outcomes

The Platform is intended to facilitate introductions, conversations, and social opportunities between users. The Company does not guarantee that any user will achieve friendships, relationships, romantic partnerships, professional connections, business opportunities, event experiences, or any other personal outcome through use of the Platform.

The Company makes no representations regarding the compatibility, character, identity, intentions, or conduct of any user, or the likelihood of any particular outcome arising from use of the Platform.

To the fullest extent permitted by law, the Company shall not be responsible for any emotional distress, personal disputes, relationship outcomes, financial loss, or other consequences arising from interactions between users or from use of the Platform.

Membership Eligibility; Admission; Community Conduct

Participation in a Unitē Season Membership, Home Circle, Event, or other community program is subject to eligibility requirements and approval by the Company. Submission of an application, payment, reservation, or expression of interest does not guarantee acceptance, placement, continued membership, or participation in any particular program or Event.

Approval, admission, or Home Circle placement reflects only the Company’s determination regarding program eligibility, scheduling, and community operations. It does not constitute a background check, identity verification, safety certification, or endorsement of any participant.

If the Company accepts payment for participation and subsequently declines the applicant before that participation begins, the Company will refund the amount paid for the declined participation. Purchases of separate Event tickets remain subject to the Event Ticket Purchase Terms below.

To the fullest extent permitted by applicable law, the Company reserves the right to decline, suspend, revoke, or terminate participation in a Season Membership, Home Circle, Event, or other Company program, or to require a participant to leave an Event, when the Company reasonably and in good faith determines that doing so is appropriate to protect the safety, integrity, operations, or intended community experience of the program.

Grounds for such action may include, without limitation:

Threatening, aggressive, violent, discriminatory, harassing, or materially disruptive conduct;
Unwanted sexual conduct or repeated disregard of another participant’s stated interpersonal or physical boundaries;
Intoxication or substance-related conduct that creates a safety risk or materially disrupts an Event;
Conduct that materially interferes with another participant’s ability to participate;
Failure to follow reasonable safety instructions, venue requirements, or Event rules;
Material misrepresentation during an application, reservation, or purchase process;
Misuse of member information, group chats, photographs, or other community resources; or
Other conduct reasonably determined by the Company to create a material safety, operational, or community concern.

When immediate action is reasonably necessary, the Company may remove or suspend a participant without prior notice. A participant who is removed, suspended, or terminated for a material violation of these Terms may be ineligible for a refund, to the extent permitted by applicable law and the applicable purchase or refund terms.

Admission to an Event may also be subject to age restrictions, identification requirements, security procedures, accessibility and accommodation procedures, dress requirements, bag policies, codes of conduct, and other rules established by the venue, producer, or ticket issuer.

All eligibility, admission, placement, suspension, and termination decisions will be made in accordance with applicable law. The Company will not make such decisions based on any characteristic protected by applicable law.

Copyright Infringement

If you believe that any User Contributions violate your copyright, please contact us. It is the policy of the Company to terminate the user accounts of repeat infringers.

Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Events, Hosts, and Third-Party Offerings

From time to time, the Website and any related mobile applications (collectively, the “Platform”) may display, list, or otherwise facilitate access to events, gatherings, activities, or experiences (collectively, “Events”) that may be organized, hosted, or operated by third parties, including other users of the Platform (each, a “Host”). Events may include both Events originally created by the Company and Events created or managed entirely by Hosts or other third parties.

You acknowledge and agree that, unless we expressly state in writing that a particular Event is organized by the Company, all information related to an Event – including, without limitation, descriptions, dates, times, locations, pricing, capacity, restrictions, suitability, and availability – is provided solely by the applicable Host or third party and not by the Company. Hosts are solely responsible for (i) the accuracy, completeness, and legality of all information they provide about any Event; (ii) obtaining and maintaining any and all permits, licenses, consents, insurance, and other authorizations required to offer, promote, or conduct any Event; and (iii) the safety, quality, and conduct of the Event itself, including any venue, activities, and personnel involved.

The Company does not and is under no obligation to screen, pre-approve, monitor, or supervise Hosts, attendees, venues, or Events, and does not conduct background checks, safety inspections, or other due diligence with respect to any Host, attendee, venue, or Event. The inclusion of any Event on or through the Platform does not constitute an endorsement, recommendation, or guarantee by the Company of such Event, Host, or any related person, product, or service.

To the fullest extent permitted by law, the Company makes no representation, warranty, or guarantee of any kind, express or implied, regarding any Event or any information provided by a Host or other third party, including, without limitation, any representation or warranty as to accuracy, completeness, timeliness, availability, legality, safety, suitability, or quality. Any reliance you place on Event information, whether provided on the Platform or via linked third-party sites, is strictly at your own risk.

Your decision to attend, participate in, or engage with any Event is entirely voluntary and made at your own discretion. You understand that participation in Events may involve inherent and unforeseeable risks, including, without limitation, the risk of personal injury, illness, property damage, or other loss or harm. By choosing to attend or participate in any Event, you acknowledge and agree that you assume all such risks associated with that Event, whether known or unknown, foreseeable or unforeseeable, arising out of or in any way related to the Event, the Host, other attendees, or the venue.

To the fullest extent permitted by law, you agree that the Company shall not be liable for, and you hereby release and hold harmless the Company and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, successors, and assigns from and against, any and all claims, demands, causes of action, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to: (i) any Event that is not directly organized by the Company; (ii) any act or omission of any Host, venue, service provider, or other attendee; (iii) any inaccuracy, incompleteness, or misrepresentation in Event information provided by a Host or other third party; or (iv) your attendance at, participation in, or decision to travel to or from any Event.

Nothing in this section is intended to, nor shall it, limit any liability of the Company that cannot be limited under applicable law, including liability (if any) arising from the Company’s own gross negligence or willful misconduct.

Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy, available at https://theuniteapp.com/privacy-policy/. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Online Purchases; Unitē Circles; Season Memberships; Reservations; Refunds

Any purchase or transaction for goods, services, memberships, Event access, or information made through or in connection with the Website, affiliated mobile application, any Unitē signup form, or any payment or checkout page made available or authorized by the Company is governed by these Terms of Use and any additional terms disclosed at the time of purchase.

By purchasing access to a Unitē Circle, Unitē season, or other seasonal Unitē program (collectively, a “Season Membership”), you receive Home Circle placement, season planning and coordination, and the opportunity to reserve available Events offered during the applicable season.

Event reservations are subject to capacity, availability, reservation deadlines, venue requirements, and any additional conditions disclosed for the Event. A Season Membership does not guarantee admission to any particular Event or to all Events.

The Season Membership fee does not include individual Event costs—including tickets, admission, food, beverages, transportation, lodging, or third-party charges—unless expressly stated otherwise. These costs may be subject to separate cancellation and refund policies.

We use the availability and other information submitted during signup to create Home Circles. If we cannot place you in a Home Circle that works with at least one of the availability options you selected at signup, we will refund your Season Membership fee in full. Changes to your availability after purchase do not qualify for a refund under this placement policy.

Once your Home Circle has been confirmed by email, the Season Membership fee is non-refundable, except where otherwise stated at purchase or required by law. Failure to reserve or attend an Event, changes to your schedule, dissatisfaction with your Circle, or failure to achieve a particular social or personal outcome does not create a right to a refund. When possible, we may offer a future-season accommodation at our sole discretion.

If we cancel the entire season before it begins, we will refund the Season Membership fee. If we collect a separate Event fee and cancel that Event without offering a replacement, we will refund that Event fee. Payments made directly to venues or third parties remain subject to their respective policies.

Additional terms and conditions may apply to particular purchases, Events, services, programs, or features offered through the Website or affiliated mobile application. Those additional terms are incorporated into these Terms of Use by reference. If additional terms conflict with these Terms of Use, the more specific terms will control solely with respect to the applicable purchase, Event, service, program, or feature.

Event Ticket Purchase Terms

These Event Ticket Purchase Terms apply whenever the Company sells, allocates, or arranges admission tickets for a concert, performance, sporting event, cultural program, or other live Event. They supplement the remainder of these Terms of Use. Additional Event-specific terms presented before purchase are incorporated into these Terms. If Event-specific terms conflict with this section, the Event-specific terms will control to the extent permitted by applicable law.

Expressions of Interest Are Not Ticket Purchases

Selecting “Going,” joining an interest list, responding to an invitation, or otherwise expressing interest in an Event does not constitute a ticket purchase, require payment, reserve a ticket, guarantee admission, or obligate the Company to obtain a ticket for that person.

A ticket purchase is completed only after the purchaser has been shown the applicable Event details, seating information, total price, and purchase terms; submits payment; and receives written confirmation from the Company.

Ticket Availability and Right to Provide Tickets

The Company will not accept final payment for an Event ticket unless the Company possesses the ticket or has a written contractual right to obtain the ticket being offered.

Ticket availability may be limited. Placing an item in a cart, beginning checkout, receiving an invitation, or joining an interest list does not guarantee availability.

If the Company accepts payment but cannot provide the ticket described in the written confirmation, the Company will provide a full refund of the amount paid to the Company for that ticket, without limiting any additional rights available under applicable law.

Total Price

Before the purchaser agrees to pay, the Company will clearly and conspicuously display the total price the purchaser must pay, including all mandatory Company service, coordination, processing, or other charges.

Government-imposed taxes, shipping charges, or optional items may be excluded from the initially displayed total only when permitted by applicable law. Any permitted excluded charge will be disclosed before the purchaser enters payment information or agrees to pay.

The amount charged by the Company may differ from the ticket’s face value or the amount the Company paid to obtain it. If the Company imposes a service or coordination charge in addition to the underlying ticket price, that charge will be disclosed as required by applicable law and included in the displayed total price.

Any price communicated before tickets are offered for sale, including an estimated price or price range on an invitation or interest page, is an estimate only and does not constitute an offer to sell at that price.

Seat Location and Group Seating

Before purchase, the Company will disclose the seat location by section, row, clearly identified seating area, description, or map, as applicable.

When exact seat numbers have not yet been assigned, the Company may assign seats within the disclosed seating area. The Company will use commercially reasonable efforts to place Unitē attendees together, but adjacent seats or placement within one uninterrupted block are guaranteed only when expressly stated in the written purchase confirmation.

The Company will not materially relocate a purchaser outside the seating area disclosed at the time of purchase without the purchaser’s consent or the opportunity to receive a full refund.

Ticket Delivery

Tickets may be delivered electronically, through a venue or ticketing application, by email, or through another method identified before purchase. The purchaser is responsible for providing accurate contact information, maintaining access to any required account or mobile device, and following delivery and venue-entry instructions.

The purchaser must notify the Company promptly if a confirmed ticket has not been received by the stated delivery time.

Except where required by law, the Company is not responsible for a purchaser’s inability to access a properly delivered ticket because of inaccurate information supplied by the purchaser, loss of account access, failure to download or accept a ticket, device failure, or failure to follow delivery instructions.

Purchaser Cancellations

Unless otherwise stated during checkout or required by applicable law, ticket purchases are final and nonrefundable when the purchaser can no longer attend, arrives late, misses the Event, is denied admission for failure to satisfy venue requirements, or is removed for violating applicable conduct or safety rules.

A purchaser should contact the Company promptly if unable to attend. The Company may, but is not obligated to, assist with a permitted transfer to another eligible attendee.

Canceled, Postponed, Rescheduled, or Replaced Events

If an Event is canceled and not rescheduled, the Company will provide a full refund of the ticket price paid to the Company within 30 calendar days of the cancellation, as required by applicable law.

If an Event is postponed, rescheduled, or replaced with another Event at the same date and time, the Company will provide a full refund upon the purchaser’s request within 30 calendar days after receiving that request, as required by applicable law.

Changes to performers, supporting acts, programs, start times, entry procedures, or other Event details will be handled in accordance with the venue or producer’s policies and applicable law. Nothing in these Terms limits a refund or other remedy required by law.

The Company is not responsible for separately purchased travel, parking, lodging, meals, clothing, or other incidental expenses, except to the extent applicable law expressly provides otherwise.

Transfers and Resale

Any transfer or resale must comply with applicable law and with the rules of the venue, ticket issuer, Event producer, and any applicable group-sales agreement.

The Company may require the name and contact information of a permitted transferee for ticket delivery, safety, eligibility, and community-coordination purposes. The Company does not guarantee that a ticket will be transferable or that a purchaser will be able to recover the purchase price through resale.

Tickets may not be altered, duplicated, counterfeited, sold through deceptive means, or transferred in a manner that circumvents ticket-purchase limits or access controls.

Venue Admission and Conduct

Possession of a ticket does not eliminate venue or Event admission requirements. Entry remains subject to applicable age restrictions, identification requirements, security screening, bag policies, accessibility procedures, health and safety requirements, codes of conduct, and other venue or producer rules.

A person denied admission or removed because of that person’s conduct, failure to satisfy an announced requirement, or violation of venue, Event, or Company rules will not be entitled to a refund except where required by law.

Participation in a Unitē group experience is also subject to the Membership Eligibility; Admission; Community Conduct section of these Terms.

Third-Party Event Control

Unless expressly stated otherwise, the Company does not own, operate, produce, or control the underlying performance, venue, artist, team, or third-party ticketing system. References to an artist, venue, producer, or ticket issuer do not imply sponsorship, endorsement, partnership, or affiliation.

The venue, producer, artist, or ticket issuer may control scheduling, programming, ticket delivery, security, admission, and seating operations. The Company remains responsible for its own obligations as a ticket seller and for any rights that cannot lawfully be waived.

Order Review and Cancellation

The Company may cancel an order involving suspected fraud, unauthorized payment, ticketing-system abuse, material pricing or inventory error, violation of purchase limits, or violation of these Terms.

If the Company cancels an order for reasons not caused by the purchaser’s fraud or material breach, the Company will refund the amount paid for the canceled order.

Event-Specific Disclosures

Before payment, the applicable purchase page or checkout will identify, as available:

The Event, date, time, and venue;
The ticket quantity;
The section, row, or clearly identified seating area;
The total price;
Any applicable age or admission requirements;
The expected ticket-delivery method and timing;
Whether group seating or adjacent seating is guaranteed;
Any transfer restrictions; and
Any material Event-specific cancellation or refund terms.

Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.

This Website may provide certain social media features that enable you to:

Link from your own or certain third-party websites to certain content on this Website.
Send emails or other communications with certain content, or links to certain content, on this Website.
Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

Establish a link from any website that is not owned by you.
Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
Link to any part of the Website other than the homepage.
Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Website is based in the State of Texas in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.

Governing Law and Jurisdiction

All matters relating to the Website, Platform, services, Season Memberships, Home Circles, Events, reservations, ticket purchases, and these Terms of Use, and any dispute or claim arising out of or relating to any of the foregoing, including non-contractual disputes or claims, shall be governed by and construed in accordance with the internal laws of the State of Texas, without giving effect to any choice-of-law or conflict-of-law provision or rule.

To the fullest extent permitted by applicable law, any legal suit, action, or proceeding arising out of or relating to these Terms of Use, the Platform, or the Company’s services shall be instituted exclusively in the applicable federal or state courts located in Austin, Travis County, Texas, and each party consents to the personal jurisdiction and venue of those courts.

Notwithstanding the foregoing, nothing in these Terms of Use is intended to waive, limit, or deprive a consumer of any right or protection that cannot lawfully be waived under the laws of the consumer’s state of residence or the jurisdiction in which a transaction or Event occurs.

Arbitration

At Company’s sole discretion, it may require You to submit any disputes arising from these Terms of Use or use of the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Texas law.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

These Terms of Use, our Privacy Policy, applicable purchase terms, Event-specific disclosures, and other documents expressly incorporated by reference constitute the sole and entire agreement between you and Unite Humanity, LLC regarding the Website, Platform, services, Season Memberships, Home Circles, Events, reservations, and purchases. They supersede all prior and contemporaneous understandings, agreements, representations, and warranties relating to those subjects.

Child Safety and Protection

Unite Humanity, LLC and the Unitē platform are committed to maintaining a safe environment for all users and have zero tolerance for child sexual abuse and exploitation (CSAE).

The Unitē platform is intended only for adults. Users must be at least eighteen (18) years of age to access or use the Website, mobile application, or related services. Accounts determined to belong to individuals under the age of eighteen (18) may be suspended or permanently removed.

Users are strictly prohibited from using the Unitē platform to engage in, promote, facilitate, or distribute any content or activity related to the sexual exploitation, abuse, or endangerment of minors. Prohibited conduct includes, but is not limited to:

• Sharing, uploading, transmitting, or requesting sexual content involving minors
• Grooming, solicitation, or attempts to establish inappropriate contact with minors
• Attempting to use the platform to exploit, harm, or endanger a child
• Any activity involving child sexual abuse material (CSAM)

Any account found engaging in such activities may be immediately suspended or permanently terminated. Unite Humanity, LLC reserves the right to report such activity to law enforcement authorities, the National Center for Missing and Exploited Children (NCMEC), or other relevant child protection organizations, as required by applicable law.

Reporting Child Safety Concerns

Unitē provides mechanisms that allow users to report accounts, messages, or content that may violate our safety policies, including suspected child exploitation or abuse.

Reports may be submitted through available reporting features on the platform or by contacting us directly. All reports are reviewed and investigated, and appropriate action may include removal of content, suspension or termination of accounts, and reporting to relevant authorities.

Child Safety Contact

For concerns specifically related to child safety, child sexual abuse material (CSAM), or exploitation involving minors on Unitē, please contact:

Child Safety Contact
Unite Humanity, LLC
support@theuniteapp.com

This contact serves as the point of contact for matters relating to child safety and compliance with platform safety standards.

Your Comments and Concerns

This website is operated by:

Unite Humanity, LLC
2028 E BEN WHITE BLVD STE 240-8242, Austin, TX 78741.

All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to:

privacy@theuniteapp.com
512-297-8242
2028 E BEN WHITE BLVD STE 240-8242, Austin, TX 78741

Last Modified: August 30, 2026